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Frequently Asked Questions

Exhibition

How do I become an exhibitor?
Please use the Exhibiting Information Request Form.
Upon the receipt of your request, we will send the Exhibiting Information.
Click here for the Exhibiting Information Request
Can I obtain information about exhibitors and products beforehand?
Yes. Please visit the exhibitor and product information page on this website.
Click here for the Exhibitor List
Is photography or video recording allowed in exhibition venues?
Photography and video recording inside the venues is allowed only for the press.
Please send inquiries for interviews.
Click here for Media Inquiries
I would like to offer media coverage. What is the procedure?
Please send inquiries for media coverage.
Click here for Media Inquiries

Attending

What do I need to attend the exhibition?
Admission to the exhibition is free of charge for visitors who pre-register in advance via following.
Click here for Pre-Registration (free of charge)

After you complete the registration process, we will send“Certificate of pre-registration”by mail.
Please print this mail and bring it to the front desk on the day of the event with 2 business cards.
You can have a Visitor badge in exchange.

※If you do not have “Certificate of pre-registration”, the entrance fee is 5000JPY.
Is the Visitor badge valid during the exhibition period?
Yes. Once you have completed the registration procedures and received a Visitor badge, you are free to leave and re-enter the venue during the 3-day exhibition period.
Can I attend with children?
CareTEX is intended for business opportunities for industry professionals. Persons under the age of 18 are not allowed to attend.
Is the exhibition open to the general public and students?
CareTEX is intended for business opportunities for industry professionals. The general public and students are not allowed to attend.

Venue

How can I get to the venue?
Please check the following information page
Click here for the access to the venue.
Are there any restaurants at Tokyo Big Site?
There are many places to dine at Tokyo Big Site. Please visit the Tokyo Big Site website for more information.
Tokyo Big Site website
Can I use a copier or fax machine at Tokyo Big Site?
A Visitor & Business Center is available. Please visit the Tokyo Big Site website for more information.
Tokyo Big Site website
Are courier services available at the exhibition?
There is a courier service counter at CareTEX. Please feel free to use it.
Where are the smoking areas or coin-operated lockers?
Please check the following information page
Tokyo Big Site website
Is parking available?
Tokyo Big Site general parking is available. Please visit the Tokyo Big Site website for more information.
Tokyo Big Site website